A roadmap to inclusive leadership: digital accessibility (key no4)

Denis Boudreau
12 min readNov 24, 2023
Team mates in a business setting, sitting at a table and looking at a computer screen.
Photo Credit — Canva

Have you ever wondered why some websites and applications naturally feel like a warm welcome while others are more like doors being slammed in your face? Well, the difference between them often boils down to our fourth key to inclusive leadership: digital accessibility.

As leaders, you probably spend a fair amount of time educating yourself about diversity. In doing so, you likely build empathy and hone your communication skills. But one thing that leaders often overlook or underestimate is the role played by digital platforms in making people feel included and recognized. This week, as part of our series on keys to a diverse and empowered workplace, we invite the unsung hero of inclusive leadership to take center stage. You guessed it, digital accessibility.

In this week’s post, let me introduce you to John, a people manager who’s as passionate about spreadsheets as he is about inclusion. John’s been in the trenches for years, figuring out ways to make his organization’s digital landscape as inviting as a well-placed welcome mat. John is a real guy dealing with real workplace challenges and even more real solutions to bring about inclusivity for his entire team and the audience they serve.

What John has discovered over the years is that digital accessibility isn’t just the cherry on top; it’s the whole sundae!

Why digital accessibility matters

Yes, John is fully aware that digital accessibility is a major component of a healthy solution to avoid lawsuits and reputational damage. When it comes to tying all aspects of inclusion together, digital accessibility is often the golden thread. Done right, it amplifies the effectiveness of every diversity and inclusion strategy you might have as a leader. Digital accessibility is also an absolute game-changer! One that radically changes the narrative for your team members who are older, have disabilities, or are temporarily sidelined.

So, let’s give your leadership approach an upgrade. Through John’s experiences, let’s delve into the nuts and bolts of how to make this happen in your own workspace. You already know that the digital world is where it’s at. We’re constantly plugged in, whether we’re working, socializing, or…



Denis Boudreau

Helping leaders connect with the missing piece in their DEI efforts. Amazon BestSelling Author “The Inclusive Speaker". Speaker/Trainer/Coach. #neurodivergent