Member-only story
The Flaw of Averages
In order to empower everyone in our audience, not just those who happen to be without disabilities, one has to purposefully put a few concepts into practice. Before we can even consider, or even design our experience for any given set of abilities or disabilities, we must recognize that people, whoever they are, do learn and process information in different ways.
We’ve already explained why a one-size-fits-all approach to delivering your presentation will rarely please everyone. It almost never does, in fact. What may work well with one group will fall completely flat with another. That funny bit you tried last time may not work at all in another environment.
How successful you are with delivering a message depends on who you talk to, how you bring your ideas forward, the mood these people happen to be in, and the culture they belong to. As someone who looks to deliver a message, what will your strategy be to get, not only through their heads but also through their hearts?
The answer might lie in one of my favorite stories, which involves the design flaws of the 1926 United States fighter plane cockpits.
Crashing planes and fitting in
Picture yourself in the late 1940s. The Great War has been over for a few years, and technology evolved quite a bit.
